Dear Sarah and Dennis

Your installation team have just left here after spending the day fitting our order and I want to acknowledge and record my appreciation of not only their work, but my experience in dealing with you all the Dencas By Design team.

Karl and Neil arrived this morning exactly as promised and worked throughout the day with me assuming responsibility for tea and coffee deliveries.

They left the job clean and tidy with all debris removed. I’m happy with that.

Sarah – You have patiently and in a businesslike way dealt with all my enquires and responded whenever I have needed further clarification and help.

Please also pass on my thanks to Peter – here again his professional and friendly demeanour assured me that I was dealing with a good group if people.

I can’t not mention Oliver and Levi – polite helpful, cheerful – what else could anyone ask?

Many thanks to everyone and all the best

Cheers

Mr S (Heswall)